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  • Home
  • Services
    • Coverage & Brands
    • Installation
    • Maintenance
    • Repair
    • Crane Services
  • Sales
    • Special Offers
    • Kohler Residential
    • Transfer Switches & LC
    • Industrial Generators
  • About Us
    • Who We Are
    • Why Choose Us
  • Contact Us
    • Get A Quote
  • Support
    • Gen Support
    • Guides
    • Consumer Notices & Safety
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Consumer Notices & Safety

Buying a Generator

Buying a Generator

Buying a Generator

Choose a UL- or FM-listed generator. Check wattage needs for all appliances and equipment, including startup surges. If unsure, ask an electrician to calculate your power needs. Overloading can damage both your generator and devices.

Using a Generator

Buying a Generator

Buying a Generator

Never run portable generators indoors—not even in garages. Ensure proper ventilation. Follow all refueling instructions carefully.

Install CO alarms indoors to detect any leaks. Misuse of generators has led to injuries and deaths—take precautions seriously.

Refueling & Storing Fuel

Refueling & Storing Fuel

Refueling & Storing Fuel

Always allow your generator to cool before refueling. Store fuel in approved containers and keep it outdoors in a safe, locked shed. Avoid garages or basements due to fume risks. 

Don’t Backfeed Power

Refueling & Storing Fuel

Refueling & Storing Fuel

 Never plug a generator directly into your home's wiring unless your home is equipped with a transfer switch.

Backfeeding is extremely dangerous and can harm utility workers, neighbors, or you. Only use UL-listed transfer switches installed according to NEC®, local codes, and manufacturer instructions. Hire a licensed electrician if needed.

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Contact Us

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 Give us a call or book online to schedule your free, no-pressure site visit. Whether you’re planning ahead or need power fast, we’re here to help—every step of the way. Let’s keep you connected. 

New England Generator Co.

18 Columbia Rd, Suite 204, Pembroke, MA 02359

(781) 294-8300

Copyright © 2025 New England Generator Co. - All Rights Reserved.

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