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      • Industrial Generators
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  • Home
  • Services
    • Coverage & Brands
    • Installation
    • Maintenance
    • Repair
    • Crane Services
  • Sales
    • Special Offers
    • Kohler Residential
    • Transfer Switches & LC
    • Industrial Generators
  • About Us
    • Who We Are
    • Why Choose Us
  • Contact Us
    • Get A Quote
  • Support
    • Gen Support
    • Guides
    • Consumer Notices & Safety
    • Satisfaction Survey
  • News & Events
    • Plugged In

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Who we are

The owners of New England Generator Co.

Our Story Begins

New England Generator began over 20 years ago when founders Scott and Debbie Matthews launched their electrical business from home. Their vision and work ethic helped build a trusted, fast-growing company known for quality service and dedication to customers. Today, we continue to grow thanks to those same values—integrity, reliability, and loyalty. 

Kohler's Factory

Factory-Trained Technicians

We invest in our team so they can deliver the best service possible. Our technicians are factory-trained and certified to work with all major generator brands. From answering questions to troubleshooting, installations, and ongoing maintenance, you can count on us to get the job done right—every time. 

A Kohler Industrial Generator Being Delivered After a Snow Storm

Always Ready to Respond

New England Generator has a fully stocked warehouse, 4x4 service vehicles, and certified techs ready to respond—rain, snow, or shine. We offer 24-hour emergency service and are always prepared to keep your power on when it matters most. 

A Kohler Residential Generator

Turnkey Installation Pros

We offer full-service, turnkey generator installations using in-house electricians. Most residential installs are completed in just one day—efficient, professional, and hassle-free. 

NEG Team

More Than Just a Company

We’re a local team that treats every customer like part of the family. You’re never just a number here—we build lasting partnerships based on trust and support. 

Ready to Get Started?

Contact Us

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 Give us a call or book online to schedule your free, no-pressure site visit. Whether you’re planning ahead or need power fast, we’re here to help—every step of the way. Let’s keep you connected. 

New England Generator Co.

18 Columbia Rd, Suite 204, Pembroke, MA 02359

(781) 294-8300

Copyright © 2025 New England Generator Co. - All Rights Reserved.

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