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Troubleshooting Your Generator
Before you call, ask yourself these questions to help us assist you better:
Did it complete its last weekly cycle?
Check the display for indications—whether it’s ready, in standby mode, or showing an error code.
Is there an error code displayed?
Most generators show error codes like “Code 22” or “Low Oil Shutdown.” These messages vary by model, but we can help resolve it once we know the code.
Do you have enough fuel?
Generators need fuel to run—just like your car. Check propane, diesel, or gas levels (natural gas doesn’t need checking).
Is it free of snow & debris?
For proper ventilation, ensure the unit is clear of snow, landscaping, or leaves. Poor ventilation can cause performance issues.
Still having issues? Call us!
These are just a few of the common issues we can help with. The more information you can provide, the quicker we can get your generator back in shape. Contact us as soon as you notice a problem, and we’ll resolve it swiftly!